🎉 Save up to 40% vs traditional phone systems — See pricing →
Cloud Phone System · United States

Your business phone,
reimagined
in the cloud.

Avalon VoIP Technologies gives US businesses enterprise-grade Hosted PBX, SIP Trunking, and Unified Communications — without the enterprise price tag.

40%
Average savings vs traditional
0
Downtime on installation
24/7
US-based support
Starter Plan — Most Popular
from $19 /mo per user

Billed annually · No contracts · Cancel anytime

  • 1 local US phone number included
  • Unlimited calling in the US & Canada
  • Virtual Auto Attendant (IVR)
  • Mobile VoIP app for iOS & Android
  • Voicemail-to-email transcription
  • Call recording & analytics
Get started free →
🏆
5-Star Onboarding
🔒
HIPAA & SOC 2 Ready
99.99% Uptime SLA
🇺🇸
US-Based Support Team
📞
Keep Your Existing Numbers

Up and running in three steps

Switch to Avalon VoIP with zero downtime. Our team handles everything — you just pick up the phone.

01
🗺️

Choose your numbers

Pick local area codes from any US city, toll-free 800 numbers, or port your existing business numbers — instantly.

02
⚙️

We configure everything

Our expert team sets up your cloud PBX, call flows, auto attendant, and integrations. No IT department needed.

03
🚀

Go live, instantly

Your team starts taking and making calls on any device — desk phone, mobile, or browser — with zero downtime.

Everything your business
needs to communicate

From a solo entrepreneur to a 500-seat call center — Avalon VoIP scales with you.

🔗

SIP Trunking

Keep your existing phone hardware and dramatically cut your monthly bills. Connect your on-premise PBX to our always-on broadband backbone and save up to 40%.

Disaster Recovery Unlimited Plans Metered Plans Business Continuity
📱

Virtual Auto Attendant & Mobile VoIP

A professional phone presence for your mobile workforce. Cloud extensions, mailboxes, and find-me-follow-me routing — all without a physical office.

IVR Menus Cloud Extensions Remote Workers iOS & Android
🔄

Unified Communications

Bring voice, chat, presence, and data together into one seamless platform. Includes an Operator Console for full visibility across your entire business.

Voice + Chat Operator Console Salesforce CRM API Integration

Everything your business needs —
all in one platform

Avalon VoIP delivers a complete suite of enterprise-grade communication tools built for businesses of every size, so your team has everything it needs to compete, collaborate, and grow.

💻

UC Client

Our full-featured Unified Communications client is available on web, desktop, and mobile with complete functionality. Keeps your team connected securely across hybrid and remote environments — from any device, anywhere.

+

The Avalon VoIP UC Client is the central hub for all your business communications. Whether your team is in the office, working from home, or on the road, they get the same full-featured experience on every device.

  • Available on web browser, Windows, Mac, iOS & Android
  • Instant messaging and presence status across your team
  • Voice, video, and chat unified in one single interface
  • Supports hybrid and fully remote work environments
  • Enterprise-grade security and encrypted communications
Apply for this feature →
🎧

Contact Center

Advanced contact center capabilities built for small to mid-sized businesses. Combines AI-powered communications, SMS, chat, chatbots, social integration, and real-time call data — all in a single platform with no setup fees.

+

Deliver exceptional customer experiences with a full-featured contact center built directly into the Avalon VoIP platform. No third-party software needed — everything is managed from one place with a single monthly bill.

  • AI-powered inbound and outbound call management
  • SMS, live chat, chatbots, and social media integration
  • Real-time call data and supervisor dashboards
  • No setup fees for new partners
  • Scales to meet the demands of growing businesses
Apply for this feature →
🤖

AI-Powered Communications

Get actionable insights from up to 100% of customer conversations with post-call transcription, summarization, topic detection, and sentiment analysis. Live transcription and smart wrap-up tools empower agents on every call.

+

Stop guessing what's happening on your customer calls. Our AI layer analyzes every conversation automatically, giving your team the intelligence they need to improve performance and close more business.

  • Post-call transcription and conversation summarization
  • Topic detection and sentiment analysis on every call
  • Live transcription to assist agents during active calls
  • Voicemail transcription delivered straight to your inbox
  • Smart wrap-up to reduce after-call work time
Apply for this feature →
🔌

Voice API

Access the underlying PBX and Telco systems programmatically to build custom dashboards, automate provisioning, manage DID inventory, integrate click-to-dial, and subscribe to real-time call data in your own applications.

+

For businesses with custom software needs, our Voice API opens up the full power of the Avalon VoIP platform. Build integrations, automate workflows, and extend functionality without limitations.

  • Subscribe to real-time call data for custom dashboards
  • Automate provisioning within your internal systems
  • Manage DID inventory and E911 locations programmatically
  • Integrate click-to-dial into any existing application
  • Full API access to anything available in the PBX portal
Apply for this feature →
💬

Business SMS & MMS

Enable your business to reach customers via text using existing phone numbers. Send and receive Business SMS and MMS through an intuitive portal — ideal for marketing campaigns, appointment reminders, and customer support.

+

Text messaging is now the preferred communication channel for millions of customers. Avalon VoIP lets your business text from the same number you call from — keeping your brand consistent and your team responsive.

  • Send and receive texts from your existing business number
  • Supports both SMS and MMS (images, documents)
  • Managed through the same portal as your phone system
  • Ideal for appointment reminders and follow-ups
  • Bulk messaging for marketing and announcements
Apply for this feature →
🎥

Video Collaboration

Reliable, secure video conferencing built for business. Five real-time collaboration tools in a single app — web conferencing, audio conferencing, video conferencing, remote access, and webinars — all managed from the cloud.

+

Replace fragmented video tools with one unified collaboration platform that your team will actually use. Host team meetings, client presentations, training sessions, and webinars — all from the same Avalon VoIP account.

  • HD video and audio conferencing for any team size
  • Screen sharing and remote desktop access built in
  • Webinar hosting for external audiences
  • No downloads required for guests joining via browser
  • Cloud-managed with your branding and settings
Apply for this feature →
📞

Call Center

Carrier-class call center services built for small to mid-sized businesses. Deliver the highest quality inbound and outbound call experiences without the need for significant hardware investment or complex setup.

+

Give your customer-facing teams the tools they need to perform at their best. Avalon VoIP's Call Center solution brings enterprise-level capabilities to businesses of any size — with no expensive hardware required.

  • Automatic call distribution (ACD) and skill-based routing
  • Call queuing with custom hold music and messaging
  • Supervisor monitoring, whisper coaching, and barge-in
  • Real-time agent performance dashboards
  • Detailed call reporting and historical analytics
Apply for this feature →
📠

Virtual Fax

Replace analog fax machines with a modern cloud fax solution. Our store-and-forward technology eliminates the reliability issues of traditional VoIP faxing, with multiple send/receive options that are easy to use and manage.

+

Many industries still rely on fax for compliance and documentation. Avalon VoIP's Virtual Fax solution modernizes this without disrupting your workflow — no fax machine, no dedicated phone line, no maintenance.

  • Send and receive faxes via email or online portal
  • Store-and-forward technology for reliable delivery
  • Eliminates VoIP faxing reliability issues entirely
  • Keep your existing fax numbers during transition
  • Ideal for healthcare, legal, and financial industries
Apply for this feature →
🔷

Microsoft Teams Connector

Seamlessly connect your Avalon VoIP phone system directly into Microsoft Teams. Give your team one consolidated hub for collaboration, messaging, and calling — without sacrificing any of your existing phone system features.

+

Already using Microsoft Teams? Avalon VoIP plugs directly into it so your team can make and receive business calls right inside Teams — combining the collaboration tools you love with the phone system reliability you need.

  • Direct routing connects Avalon VoIP to Microsoft Teams
  • Make and receive calls from within the Teams interface
  • Keep all existing PBX features and call flows active
  • Consolidates messaging, meetings, and calling in one app
  • Compatible with Microsoft 365 Business and Enterprise plans
Apply for this feature →
📊

QoS Monitor

Proactively maintain call quality with built-in Quality of Service monitoring. Diagnose and resolve issues caused by latency, jitter, or network congestion across your LAN, internet connection, or ISP — before they impact your calls.

+

Poor call quality can damage your business reputation. Avalon VoIP's QoS Monitor gives you complete visibility into your network health so issues are identified and resolved before your customers ever notice them.

  • Real-time monitoring of latency, jitter, and packet loss
  • Diagnostic tools for LAN, WAN, and ISP network layers
  • Alerts when quality thresholds are breached
  • Historical QoS reporting for trend analysis
  • Helps meet and maintain your service quality expectations
Apply for this feature →
📱

Mobile & Desktop Softphone

Turn any smartphone or computer into a full business phone. Your team gets enterprise-grade features like extension dialing and call transfers through an app — without using personal numbers or being tied to a desk.

+

Free your team from their desks without sacrificing professionalism. The Avalon VoIP softphone app turns any device into a full business phone — so your team sounds like they're in the office whether they're at home, on the road, or anywhere in between.

  • Available for iOS, Android, Windows, and Mac
  • Full extension dialing, transfers, and hold features
  • Business caller ID — never expose personal numbers
  • Push notifications for incoming calls and voicemails
  • Seamlessly switch between mobile and desk phone mid-call
Apply for this feature →
🔗

250+ CRM Integrations

Connect your phone system to over 250 CRM platforms including Salesforce, HubSpot, and Microsoft 365. Automatically surface caller information via screen pops, log calls, and click-to-dial — saving your team time on every interaction.

+

Your phone system and CRM should work together seamlessly. Avalon VoIP integrates with over 250 popular business applications so your team spends less time toggling between tools and more time actually serving customers.

  • Automatic screen pops show caller info before you answer
  • Click-to-dial directly from your CRM records
  • Calls automatically logged with notes and duration
  • Integrates with Salesforce, HubSpot, Zoho, and 250+ more
  • Microsoft Outlook and 365 contact sync included
Apply for this feature →

Transparent plans, no surprises

All plans include a free 30-day trial. No credit card required to start. Cancel anytime.

Starter
$12.99
per user / month · billed annually
  • 1 local US number
  • Unlimited US & Canada calls
  • Auto attendant (IVR)
  • Mobile & desktop apps
  • Voicemail to email
  • Basic analytics
  • Email support
Start free trial
Enterprise
Custom
volume pricing · dedicated account manager
  • Unlimited numbers
  • Everything in Business
  • Full call center suite
  • SIP Trunking
  • 99.99% SLA
  • Dedicated onboarding
  • 24/7 phone support
Call 646.968.2480

Trusted by US businesses
of every size

★★★★★
"After the install and training, we were up and running, so easy! Highly recommend these guys for your phone system."
DR
Dr. Ray
Laser & Cataract Institute of Staten Island
★★★★★
"We cut our phone bill by 42% in the first month. The mobile app means my team can work from anywhere and still sound professional."
JC
Jim C.
Dana Motors Ltd
★★★★★
"The Salesforce integration alone was worth the switch. Screen pops, click-to-dial — our sales team closed 18% more deals last quarter."
PV
Patrick V.
Roman Health Ventures

Get your business connected in 24 hours

Fill out the short form and one of our US-based specialists will contact you within one business day to finalize your setup — with zero downtime.

  • No contracts or commitments required
  • Free 30-day trial on all plans
  • Keep your existing phone numbers
  • Installation with zero downtime
  • Dedicated onboarding specialist assigned
  • Save up to 40% vs your current bill
New Service Application
Takes about 2 minutes · All fields marked * are required

Step 1 of 3 — Business Information

Application received!

Thank you for applying. One of our specialists will reach out within one business day at the email and phone you provided.

Questions in the meantime? Call us at 646.968.2480

Ready to upgrade your business phone system?

Call us now for a custom quote or start your free 30-day trial. Zero downtime, zero contracts, zero complexity.